House of Hockey has partnered with Canada Post, Purolator, FedEx and UPS in order to use weight and dimensions for our items to calculate the shipping cost as per the current rates offered by these companies. This will be completed as part of your checkout.
Please note that no shipping rate is final at the time of checkout. You may be contacted by a House of Hockey representative after completing your checkout if there is any issue with the rate depending on where you live or which items are being sent. Under these circumstances, you will have the right to cancel your order for a full refund should you choose to.
Please contact firstname.lastname@example.org if you have any questions.
Any item delivered to your home must be signed for. Our shipping partner will attempt to deliver your product three times. If they cannot complete the delivery, the package will be sent back to House of Hockey. In this event, the customer will be responsible for any shipping charges for the product to be re-sent.
Any damage to your product caused during shipping must be reported to us within 24 hours of receiving your order for the claim to be honoured. Our shipping partners do not honour claims reported outside of this time frame.
Orders are processed within 1-2 days and shipped within 2-5 days.
USA & International Orders
Shipping rates will be determined based on the best rates available from our shipping partners and may not include charges for import duties and customs fees.